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True Drug Pharma
Pharma team helps you get your life back on track.
We strive to create a culture where these qualities are valued, nurtured and unleashed to achieve their fullest potential. At True Drug Pharma, employee development is a priority, employees handle a stream of creative and challenging assignments and inhabit a workplace brimming with ideas. We empower our people with the platform to innovate and the autonomy to succeed in a high-performance environment. Our workforce reflects diversity whether in gender, age, culture, or ethnicity, and employees, individually and collectively, benefit from this plurality.
Manager Business Development / Contract Manufacturing
Spearhead business development initiatives related to third-party / Loan License contract manufacturing in the pharmaceutical industry. Manage incoming calls and communicate effectively with clients.
- Surat
- on-site
Job Details
Manager Business Development / Contract Manufacturing – Domestic and International Market
Spearhead business development initiatives related to third-party / Loan License contract manufacturing in the pharmaceutical industry. Manage incoming calls and communicate effectively with clients.
- Surat
- on-site
Job Description
- Third-Party Contract Manufacturing: Spearhead business development initiatives related to third-party / Loan License contract manufacturing in the pharmaceutical industry.
- Client Communication: Manage incoming calls and communicate effectively with clients to understand their requirements and provide tailored solutions.
- Market Knowledge: Possess a deep understanding of the pharmaceutical industry, keeping abreast of market trends, competitor activities, and industry developments.
- Online Portals: Utilize online platforms related to pharmaceutical goods to identify opportunities, establish partnerships, and expand the business footprint.
- Export Expertise: Demonstrate knowledge of export norms and regulations, actively participating in the development and execution of export strategies.
- Relationship Management: Build and maintain strong relationships with existing clients and stakeholders while actively seeking and cultivating new business relationships.
- Collaboration: Work closely with internal teams, including production, quality control, and logistics, to ensure seamless execution of customer requirements.
Desired Candidate Profile
- M. Pharm/ B. Pharm/ MBA in Business Development with minimum of 15 to 20 years of experience in Business Development within the pharmaceutical industry.
- Proven track record in third-party / Loan license contract manufacturing dealings.
- Excellent communication and interpersonal skills.
- In-depth knowledge of the Pharma and Cosmetic market, online portals, and industry dynamics.
- Familiarity with export norms and regulations.
- Strong negotiation and problem-solving abilities.
- Proactive and result-oriented mindset.
Executive Business Development – Domestic Market
Inform clients in Domestic Market about the company's products, services and special offers. Develop marketing strategies for advertising and promoting the products for the success of the organization.
- Surat
- on-site
Job Details
Executive Business Development – Domestic Market
Inform clients in Domestic Market about the company’s products, services and special offers.Develop marketing strategies for advertising and promoting the products for the success of the organization.
- Surat
- on-site
Job Description
- Inform clients in Domestic Market about the company's products, services and special offers.
- Develop marketing strategies for advertising and promoting the products for the success of the organization.
- Conduct Customer satisfaction surveys and recommend ways to improving client satisfaction.
- Managing different social media platforms to promote the products and services.
- Contributing ideas to marketing campaigns.
- Conducting research and analysing data to identify and define audiences.
- Compiling, distributing and presenting ideas, information and strategies.
- Co-ordinating promotional activities, events and interviews.
- Maintain websites and tracking data analytics.
- Updating database and using a customer relationship management (CRM) system.
- Monitoring budgets.
- Monitoring performance of marketing campaigns.
- Promote the products and services to customers by providing information and education that enables optimized outcomes.
- Promotes the products and services by providing the latest, relevant and authorized data, key messages and disease information to the right customers at the right time.
- Maintains a deep and current knowledge of industry, competitor and buyer dynamics and focuses effort on priority customer opportunities.
- Leverages advanced customer engagement skills to deliver high quality customer interactions and maximizing customer experience.
- Behave ethically, comply with regulatory requirements and adhere to company’s values and behaviours.
- Reporting of technical complaints / adverse events / special case scenarios related to products within 24 hours of receipt and resolve them promptly.
- Reporting of technical complaints / adverse events / special case scenarios related to products within 24 hours of receipt and resolve them promptly.
- Distribution of marketing samples (where applicable).
Desired Candidate Profile
- Qualification: M. Pharm / B. Pharm /B.Sc. with MBA in marketing.
- Experience: 3 to 6 years in Pharmaceutical Industry in Domestic Marketing.
- Team Working skills.
- Excellent communication skills and ability to network.
- Adaptability and ability to work on multiple projects.
- Strong attention to detail.
- Good organization and planning skills.
- Good organization and planning skills.
- IT skills including social media and video editing.
Marketing Executive – International Market
Inform International clients about the company's products, services and special offers. Develop marketing strategies for advertising and promoting the products for the success of the organization.
- Surat
- on-site
Job Details
Marketing Executive – International Market
Inform International clients about the company’s products, services and special offers. Develop marketing strategies for advertising and promoting the products for the success of the organization.
- Surat
- on-site
Job Description
- Inform International clients about the company's products, services and special offers.
- Develop marketing strategies for advertising and promoting the products for the success of the organization.
- Conduct Customer satisfaction surveys and recommend ways to improving client satisfaction.
- Managing different social media platforms to promote the products and services.
- Contributing ideas to marketing campaigns.
- Conducting research and analysing data to identify and define audiences.
- Compiling, distributing and presenting ideas, information and strategies.
- Co-ordinating promotional activities, events and interviews.
- Maintain websites and tracking data analytics .
- Updating database and using a customer relationship management (CRM) system.
- Monitoring budgets.
- Monitoring performance of marketing campaigns.
- Promote the products and services to customers by providing information and education that enables optimized outcomes.
- Promotes the products and services by providing the latest, relevant and authorized data, key messages and disease information to the right customers at the right time.
- Maintains a deep and current knowledge of industry, competitor and buyer dynamics and focuses effort on priority customer opportunities.
- Leverages advanced customer engagement skills to deliver high quality customer interactions and maximizing customer experience.
- Behave ethically, comply with regulatory requirements and adhere to company’s values and behaviours.
- Reporting of technical complaints / adverse events / special case scenarios related to products within 24 hours of receipt and resolve them promptly.
- Distribution of marketing samples (where applicable).
Desired Candidate Profile
- Qualification: M. Pharm / B. Pharm /B.Sc. with MBA in marketing
- Experience: 3 to 6 years in Pharmaceutical Industry in International Marketing
- Team Working skills
- Excellent communication skills and ability to network
- Adaptability and ability to work on multiple projects
- Strong attention to detail
- Good organization and planning skills
- Commercial awareness
- IT skills including social media and video editing
CRM Executive / Manager
To manage and strengthen relationships with pharmaceutical clients by ensuring seamless coordination of contract manufacturing services, timely communication, issue resolution, and customer satisfaction throughout the product lifecycle.
- Surat
- on-site
Job Details
CRM Executive / Manager
Department: Business Development / Customer Service
Reporting To: Head – Business Development / VP – Sales & Marketing
Industry: Pharmaceuticals – Contract Manufacturing / CDMO
- Surat
- on-site
Job Purpose:
To manage and strengthen relationships with pharmaceutical clients by ensuring seamless coordination of contract manufacturing services, timely communication, issue resolution, and customer satisfaction throughout the product lifecycle.
Key Responsibilities:
1. Client Onboarding & Management
- Act as a primary point of contact for assigned clients.
- Coordinate with internal departments for documentation, product development, regulatory, and manufacturing needs.
- Understand client requirements and ensure proper implementation through the internal team.
2. Project Coordination
- Track client projects from proposal to delivery phase.
- Ensure timely responses to client inquiries and maintain up-to-date records of project status.
- Follow up for artwork approvals, packaging materials, production schedules, and dispatch plans.
3. Communication & Reporting
- Regularly update clients on production timelines, delays, or technical issues.
- Prepare and share reports such as production schedules, batch readiness, shipment status, etc.
- Maintain CRM software records and client dashboards.
4. Customer Satisfaction & Relationship Building
- Identify opportunities to strengthen relationships and upsell new services or capabilities.
- Handle client complaints or escalations tactfully and ensure timely resolution.
- Organize client meetings, audits, and plant visits.
5. Cross-Functional Coordination
- Liaise with QA/QC, Regulatory, Supply Chain, and Production departments for smooth order execution.
- Assist in regulatory document submissions and responses to client queries.
- Ensure timely availability of samples, COAs, shipping documents, etc.
6. Data Management & Documentation
- Maintain accurate records of all communications, transactions, and service deliverables.
- Ensure data integrity in CRM tools (Salesforce, Zoho, etc.).
Key Skills & Competencies:
- Excellent communication and interpersonal skills
- Strong coordination and project management abilities
- Pharma industry knowledge, especially CDMO/CMO model
- Understanding of supply chain, production, and regulatory timelines
- Proficient in MS Office, CRM tools, and ERP systems
- Problem-solving and client-centric approach
Educational Qualification:
- Bachelor’s degree in Pharmacy, Science, or related field
- MBA or Diploma in Marketing/International Business (preferred)
Experience:
- 2–6 years in CRM / Client Servicing / Project Coordination
- Prior experience in a Pharmaceutical CMO/CDMO setup is highly preferred
Work Conditions:
- May require occasional travel for client meetings or audits
- Ability to manage multiple clients and tasks under strict timelines
Head – Business Development (CDMO/CMO – Pharmaceutical Division)
The Head of Business Development will lead and drive strategic growth initiatives in the pharmaceutical contract manufacturing segment. This role is responsible for identifying and securing new business opportunities.
- Surat
- on-site
Job Details
Head – Business Development (CDMO/CMO – Pharmaceutical Division)
Reports To: Managing Director / CEO / COO
Department:Business Development
Department:Business Development
- Surat
- on-site
Position Summary:
The Head of Business Development will lead and drive strategic growth initiatives in the pharmaceutical contract manufacturing segment. This role is responsible for identifying and securing new business opportunities, maintaining client relationships, and developing commercial strategies for the company’s CDMO/CMO services across domestic and international markets.
Key Responsibilities:
Strategic & Commercial Responsibilities:
- Develop and implement the business development strategy aligned with the company’s growth goals in the CDMO/CMO space.
- Identify and evaluate new markets, customer segments, and partnership opportunities in formulations (OSD, injectables, topicals, etc.).
- Drive revenue growth through new client acquisition and existing client retention.
- Lead contract negotiations, pricing strategies, and proposal development.
Client Relationship Management:
- Serve as the primary point of contact for key customers and strategic partners.
- Manage client onboarding, project scoping, and ensure smooth coordination between technical, regulatory, and production teams.
- Represent the company at trade shows, exhibitions, and client visits.
Operational & Cross-functional Coordination:
- Collaborate with R&D, production, QA/QC, regulatory, and supply chain teams to ensure timely and cost-effective delivery of client projects.
- Provide market intelligence and customer feedback to internal stakeholders to guide service enhancements and portfolio expansion.
- Ensure client satisfaction and high service quality through robust account management practices.
Team Leadership:
- Build, lead, and mentor the business development team.
- Monitor team KPIs, performance, and continuous improvement.
Required Qualifications & Skills:
- Bachelor’s degree in Pharmacy, Life Sciences, Chemistry; MBA or equivalent in Marketing/International Business preferred.
- Minimum 10–15 years of experience in business development or sales within pharmaceutical CDMO/CMO space.
- Proven track record of closing high-value contracts in domestic and/or international markets.
- Strong understanding of regulatory landscapes (e.g., USFDA, EU GMP, WHO-GMP).
- Excellent communication, negotiation, and leadership skills.
- Ability to travel domestically and internationally as required.
Preferred Experience:
- Exposure to both generic and specialty product manufacturing.
- Experience in oral solids, injectables, or high-potency manufacturing environments.
- Familiarity with CRM tools, BD analytics, and project lifecycle management in CDMO settings.
Production Manager – Nutraceuticals (Tablets, Capsules & Powder)
Inform International clients about the company's products, services and special offers. Develop marketing strategies for advertising and promoting the products for the success of the organization.
- Surat
- on-site
Job Details
Production Manager – Nutraceuticals (Tablets, Capsules & Powder)
Department: Production
Reports To: Plant Head / Operations Head
Experience Required: 8–12 years (minimum 3 years in nutraceuticals manufacturing)
Education: B.Pharm / M.Pharm / B.Sc / M.Sc / Food Tech or relevant discipline
Reports To: Plant Head / Operations Head
Experience Required: 8–12 years (minimum 3 years in nutraceuticals manufacturing)
Education: B.Pharm / M.Pharm / B.Sc / M.Sc / Food Tech or relevant discipline
- Surat
- on-site
Job Purpose:
To manage and oversee day-to-day manufacturing operations of nutraceutical tablets, capsules, and powder products while ensuring compliance with GMP standards, production targets, cost efficiency, safety, and quality.
Key Responsibilities:
1. Production Planning & Execution
- Plan and execute manufacturing schedules for tablets, capsules, and powder lines.
- Ensure production targets are met as per monthly and weekly plans.
- Coordinate with supply chain and planning team for raw material availability
2. Process & People Management
- Lead and supervise the production team across shifts.
- Ensure adherence to SOPs, batch records, and hygiene protocols.
- Train team on operational procedures, safety, and GMP compliance.
3. Quality Compliance
- Coordinate with QA/QC departments to ensure all products meet quality standards.
- Investigate and troubleshoot deviations, OOS, and non-conformances.
- Maintain documentation as per cGMP, FSSAI, and other regulatory requirements.
4. Equipment & Facility Management
- Oversee proper operation, cleaning, and maintenance of equipment like tablet presses, capsule filling machines, blenders, and packing lines.
- Coordinate with engineering for preventive maintenance and breakdown resolution.
Regulatory & Documentation
- Ensure documentation such as BMR, BPR, logbooks, and checklists are updated and compliant.
- Participate in audits (internal, third-party, regulatory).
- Implement CAPAs and ensure compliance post-audit.
Cost, Yield & Efficiency Management
- Monitor and control wastage, material yields, and operating costs.
- Drive continuous improvement initiatives (5S, Kaizen, Lean, etc.).
- Optimize manpower and machine utilization.
Key Skills Required:
- Strong knowledge of nutraceutical manufacturing processes
- Hands-on experience in tablet compression, capsule filling, and powder blending.
- Knowledge of GMP, FSSAI, ISO, and HACCP guidelines.
- Leadership and team management
- Problem-solving and decision-making
- Strong documentation and reporting skills
- Familiarity with ERP systems (preferred)
Preferred Background:
- Experience in a WHO-GMP / FSSAI approved Nutraceutical / Ayurvedic / Herbal manufacturing plant
- Exposure to third-party or contract manufacturing setups (added advantage)
Quality Control (QC) Manager
The QC Manager will be responsible for managing and overseeing all quality control activities of the formulation plant, ensuring compliance with cGMP, WHO-GMP, EU-GMP, US FDA, and other applicable regulatory standards.
- Surat
- on-site
Job Details
Quality Control (QC) Manager
Department: Quality Control
Reporting To: Head – Quality / Plant Head / Technical Director
Industry: Pharmaceuticals (Formulations – Tablets, Capsules, Liquids, Ointments, Injections, etc.)
Experience Required: 8–15 years in QC, with at least 3–5 years in a managerial role
Qualification: M.Sc / B.Pharm / M.Pharm (Chemistry/Pharmaceutical Sciences preferred)
Reporting To: Head – Quality / Plant Head / Technical Director
Industry: Pharmaceuticals (Formulations – Tablets, Capsules, Liquids, Ointments, Injections, etc.)
Experience Required: 8–15 years in QC, with at least 3–5 years in a managerial role
Qualification: M.Sc / B.Pharm / M.Pharm (Chemistry/Pharmaceutical Sciences preferred)
- Surat
- on-site
Job Purpose:
The QC Manager will be responsible for managing and overseeing all quality control activities of the formulation plant, ensuring compliance with cGMP, WHO-GMP, EU-GMP, US FDA, and other applicable regulatory standards. The role involves managing a team of analysts, ensuring timely testing and release of raw materials, packaging materials, in-process samples, and finished products, and maintaining all documentation and compliance.
Key Responsibilities:
1. Analytical Testing:
- Supervise testing of RM, PM, IP, and FP samples as per specifications and pharmacopeias (IP, BP, USP, EP).
- Review and approve analytical data, CoAs, and ensure timely release of materials and products.
- Oversee handling and calibration of instruments like HPLC, GC, UV, IR, Dissolution apparatus, etc.
2. Compliance & Documentation:
- Ensure strict adherence to cGMP and GDP standards in all QC activities.
- Maintain and review SOPs, STPs, GTPs, and specifications.
- Handle OOS, OOT, deviations, and CAPA investigations.
3. Regulatory Preparedness:
- Ensure the lab is always audit-ready for regulatory inspections (US FDA, MHRA, WHO, CDSCO, etc.).
- Coordinate with RA for product dossiers and analytical method validations.
4. Team Management & Training:
- Lead, train, and motivate the QC team; assess performance and identify skill gaps.
- Conduct periodic training on GLP, instrumentation, safety, and quality practices.
5. Stability Studies & Method Validation:
- Oversee ICH stability studies and sample testing schedules.
- Supervise analytical method development, transfer, and validation.
6. Inventory & Lab Management:
- Monitor lab inventory, procurement of reagents, chemicals, and reference standards.
- Ensure proper disposal of expired chemicals and compliance with environmental norms.
6. Coordination:
- Liaise with QA, Production, RA, F&D, and Purchase for smooth operational flow
- Support new product development and scale-up batches from a QC perspective.
Key Skills & Competencies:
- Strong knowledge of analytical chemistry and instrumentation
- Familiarity with international regulatory guidelines (ICH, USFDA, MHRA, WHO)
- Excellent leadership and communication skills
- Attention to detail and ability to work under pressure
- Proficient in data integrity practices and electronic systems (LIMS, ERP, etc.)
KPIs / Performance Metrics:
- Turnaround time for sample release
- Audit findings and compliance score
- Number and closure time of OOS/OOT
- Training compliance
- Method validation efficiency
Manager – Engineering
To lead, manage, and ensure the smooth functioning of engineering and maintenance activities for all utilities, equipment, facilities, and infrastructure in compliance with pharmaceutical regulatory standards (WHO-GMP, cGMP, etc.)
- Surat
- on-site
Job Details
Manager – Engineering
Department: Engineering / Maintenance
Reporting To: Head – Operations / Plant Head
Job Type: Full-Time | Permanent
- Surat
- on-site
Job Purpose:
To lead, manage, and ensure the smooth functioning of engineering and maintenance activities for all utilities, equipment, facilities, and infrastructure in compliance with pharmaceutical regulatory standards (WHO-GMP, cGMP, etc.) for a formulations manufacturing facility.
Key Responsibilities:
1. Engineering Operations:
- Manage installation, commissioning, validation, and qualification of all pharmaceutical manufacturing and utility equipment.
- Oversee the maintenance of HVAC systems, water systems (PW, WFI), boilers, compressors, DG sets, and electrical systems.
- Ensure uninterrupted availability of plant utilities to support manufacturing and quality operations.
2. Preventive & Breakdown Maintenance:
- Develop and implement preventive maintenance schedules for all equipment.
- Monitor and reduce equipment downtime by ensuring prompt corrective actions.
- Maintain all equipment history records and maintenance logs.
3. Compliance & Documentation:
- Ensure engineering compliance with cGMP, WHO-GMP, USFDA, EU GMP and other applicable guidelines.
- Prepare and maintain SOPs, calibration records, validation documents, and change control documentation.
- Participate in internal and external audits and implement CAPAs (Corrective and Preventive Actions).
4. Project Engineering:
- Coordinate new project setups including facility design, utility layout, and project timelines.
- Liaise with consultants, contractors, and vendors for equipment and infrastructure development.
- Ensure project execution is within budget and timeline.
5. Safety & Sustainability:
- Implement engineering safety protocols and conduct risk assessments.
- Promote energy efficiency, waste reduction, and environmental compliance.
- Conduct training sessions for plant personnel on equipment safety and operations.
Key Skills and Competencies:
- Sound knowledge of pharmaceutical formulation plant utilities and equipment (tablet, capsule, powder, liquids).
- Hands-on experience in HVAC, WFI, purified water systems, and compressed air systems.
- Strong understanding of engineering documentation, validation protocols, and GMP compliance.
- Good leadership, team management, and vendor negotiation skills.
- Proficient in MS Office, CRM tools, and ERP systems
Educational Qualifications:
- B.E. / B.Tech in Mechanical / Electrical / Instrumentation / Industrial Engineering
- Preferred: Postgraduate diploma in Industrial Safety or Project Management
Experience:
- 10 to 15 years of relevant experience in pharmaceutical formulation manufacturing (solid or liquid dosage forms).
- Minimum 3 years in a managerial role in engineering or maintenance.